An Irvine, CA-based company is hiring a remote CSR. Responsibilities include:
- Answering client calls and responding to emails
- Using critical thinking and basic math skills for administrative and accounting tasks
- Connecting customers to the right information and resources
- Additional tasks as needed
Phone time: 75-100%
Skills Required:
- Excellent verbal and written English communication
- Strong critical thinking and problem-solving skills
- Attention to detail and organizational skills
- Ability to prioritize and manage multiple tasks
- Friendly and professional demeanor
- Strong phone communication skills
Software Requirements:
- Licensed OS
Hardware Requirements:
- 5 MBPS+ internet (hardwired)
- Private, quiet home office
- Modern computer, headset, and webcam (noise-canceling preferred)
- Backup solutions for power/Telco interruptions
Work Schedule:
Monday to Friday, 8:30 AM – 5:00 PM PST / 12:30 AM – 9:00 AM Manila time.
