At HireSmart, a lot of the work happens because of people you rarely see. Our “Faces of HireSmart” series is our way of putting them front and center. Today we focus on Airra, a Virtual Admin Lead who supports her client’s whole team of Virtual Assistants. She keeps things aligned and catches the questions before they ever reach the client. Here’s our
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When working remotely, one of the most valuable traits you can offer as a virtual employee is availability. More than just being online, availability means being present, responsive, and dependable when your client or team needs you. In a virtual environment where communication happens through screens and messages, your ability to show up consistently builds
We often associate sustainability with big actions—planting trees, reducing plastic use, or participating in community clean-ups. But what if making a positive impact on the planet could start right at your workspace? As a virtual employee, your home office is more than just a place to work—it’s an opportunity to adopt eco-friendly habits that contribute
Ruby loves that her work includes “euphoria” on a regular basis. It comes when a ticket closes, a problem is solved, and she knows she’s helped someone. That feeling hits her every single time. And she’s addicted to it. “Whenever I finish a ticket, whenever I help someone solve their ticket, I have that joy,” said the HireSmart virtual employee. “I have that feeling of euphoria that I wanted more. I wanted to
Sarah O. signed up for HireSmart’s SMARTER Leadership Academy thinking it would make her a better team leader. What she didn’t expect was that learning to be intentional at work would change how she showed up as a mom, as a wife, as a person. The program was supposed to help her manage seven people.
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As the eldest of seven siblings and the family’s breadwinner, Camille B. was already juggling a lot. But when she saw the chance to join HireSmart’s SMARTER Leadership Academy, she saw it not as another obligation but as an investment in the person she wanted to become. That decision is already paying dividends. Camille started
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France Cabognason sat in the SMARTER Leadership Academy class, listening to her fellow virtual employees share personal stories. She wanted to speak up, to share her own experiences, but anxiety held her back. But as the program continued, something shifted. By the end, she wasn’t just sharing. She was leading her own circle of virtual
SMARTER LEADERSHIP CLASS: ‘I’m Not the Person I Was Before’: France’s Leadership Journey Read More »
Every Monday as her work week begins, Rebecca Anthony does something that has transformed her nearly seven-year career with HireSmart: she blocks 30 minutes on her calendar to think about her “big rocks” for the week, a practice she learned in Anne Lackey’s SMARTER Leadership program that she now applies to everything from managing her
Ruby Ann Gonzales didn’t hesitate when she heard about HireSmart’s Leadership Academy. As a Client Accounting Specialist for a U.S. community association management agency, Ruby had already found professional satisfaction in her role. But when she heard fellow virtual employee, Ner Jan (Nerry) Ramos, share how the leadership class changed her life, Ruby knew she
When Ner Jan Ramos joined HireSmart’s S.M.A.R.T.E.R. Leadership Academy for virtual employees, she was at one of the lowest points in her life. “I was really going through one of the most difficult seasons of my life,” she said. “My boyfriend and I had been financially drained. We trusted people we shouldn’t have, and they
