A Dallas, TX-based company is seeking CSR Virtual Assistants.
Key responsibilities include:
- Handling patient phone calls
- Scheduling doctor appointments
- Providing excellent customer service
- Other tasks as required
- Phone time: 75-100%
Skills Required:
- Excellent verbal and written English communication
- Strong writing and documentation skills
- Ability to prioritize tasks and work independently
- Friendly, courteous, and professional demeanor
- Highly organized with great attention to detail and quality assurance
- Ability to build trust and manage multiple priorities
- Strong phone communication skills
Software Requirements:
- Licensed OS
- Hardware Requirements:
- 5 MBPS+ internet (hardwired)
- Private, quiet home office
- Modern computer, headset, and webcam (preferably noise-canceling)
- Backup solutions for power/Telco interruptions
Schedule: Monday to Friday, 8:00 AM – 5:00 PM EST / 9:00 PM – 6:00 AM Manila time.
Ready to apply? Join our team today!
