About this job
Pittsburgh, PA-based company is looking for a CSR/Admin VA to support them remotely from home.
- Responsibilities:
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- • Answer calls
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- • Answer emails and SMS
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- • Manage CRM and other system
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- • Other tasks as required
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Skills Required
1.Excellent English verbal and written communication
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
2. Strategic thinker
3. Writing and documentation skills
4. Must be able to prioritize work
5. Courteous and friendly
6. Organized and has great attention to detail and quality assurance
7. Ability to build trust
8. Ability to work independently and manage multiple priorities
9. Phone communication skills
10. Other skills as required
Software Requirements
- Licensed OS – Licensed Microsoft Office
Hardware Requirements
1. 5 MBPS or higher Internet (hardwired / not WIFI) If you don’t have 5 MBPS then you must agree to if selected.
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
2. Private and quiet dedicated home office area
3. Modern computer and operating system
4. Back-ups in case of power or Telco interruptions
5. Good headset and webcam (Preferably noise-canceling headset)
Working Days
Monday to Friday
Hours
9:00 AM to 5:30 PM Eastern (including a 30-minute break)
10:00 to 6:30 AM Manila
10:00 to 6:30 AM Manila
If you have reviewed the job description and you feel you are a match and have home-based BPO/VA experience, please click the link below to apply.
