Anne Lackey

She Chases Euphoria Every Shift: And That’s Why She Won Her Client’s Employee of the Year 

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Ruby loves that her work includes “euphoria” on a regular basis. It comes when a ticket closes, a problem is solved, and she knows she’s helped someone. That feeling hits her every single time. And she’s addicted to it.  “Whenever I finish a ticket, whenever I help someone solve their ticket, I have that joy,” said the HireSmart virtual employee. “I have that feeling of euphoria that I wanted more. I wanted to […]

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A Decade of Impact: Celebrating HireSmart’s Hannah

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When Hannah joined HireSmart Virtual Employees on March 23, 2016, she was looking for stability, flexibility, and an opportunity to grow while working from home. Ten years later, she has built a remarkable career and now serves as the company’s Director of Training—playing a key role in shaping the success of every new Virtual Employee

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SMARTER LEADERSHIP CLASS: How Intentionality Helped Sarah Find Her Voice 

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Sarah O. signed up for HireSmart’s SMARTER Leadership Academy thinking it would make her a better team leader. What she didn’t expect was that learning to be intentional at work would change how she showed up as a mom, as a wife, as a person. The program was supposed to help her manage seven people.

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SMARTER LEADERSHIP CLASS: The Confidence That Came From Taking a Leap 

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As the eldest of seven siblings and the family’s breadwinner, Camille B. was already juggling a lot. But when she saw the chance to join HireSmart’s SMARTER Leadership Academy, she saw it not as another obligation but as an investment in the person she wanted to become. That decision is already paying dividends.  Camille started

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SMARTER LEADERSHIP CLASS: ‘I’m Not the Person I Was Before’: France’s Leadership Journey 

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France Cabognason sat in the SMARTER Leadership Academy class, listening to her fellow virtual employees share personal stories. She wanted to speak up, to share her own experiences, but anxiety held her back.  But as the program continued, something shifted. By the end, she wasn’t just sharing. She was leading her own circle of virtual

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SMARTER LEADERSHIP CLASS: How One Lesson on ‘Big Rocks’ Became a Blueprint for Leadership 

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Every Monday as her work week begins, Rebecca Anthony does something that has transformed her nearly seven-year career with HireSmart: she blocks 30 minutes on her calendar to think about her “big rocks” for the week, a practice she learned in Anne Lackey’s SMARTER Leadership program that she now applies to everything from managing her

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SMARTER LEADERSHIP CLASS: She Made a Vision Board in July; Two Goals Came True by September 

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Ruby Ann Gonzales didn’t hesitate when she heard about HireSmart’s Leadership Academy. As a Client Accounting Specialist for a U.S. community association management agency, Ruby had already found professional satisfaction in her role. But when she heard fellow virtual employee, Ner Jan (Nerry) Ramos, share how the leadership class changed her life, Ruby knew she

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From Financial Crisis to Top Virtual Employee: How HireSmart’s S.M.A.R.T.E.R. Leadership Academy Transformed a Career 

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When Ner Jan Ramos joined HireSmart’s S.M.A.R.T.E.R. Leadership Academy for virtual employees, she was at one of the lowest points in her life.  “I was really going through one of the most difficult seasons of my life,” she said. “My boyfriend and I had been financially drained. We trusted people we shouldn’t have, and they

From Financial Crisis to Top Virtual Employee: How HireSmart’s S.M.A.R.T.E.R. Leadership Academy Transformed a Career  Read More »

How Virtual Employees Can Cultivate Gratitude and Mindfulness for Greater Success

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We often hear the phrase, “Gratitude is the best attitude,” but how often do we truly pause to embrace it in our daily work? Whether you’re working remotely or in a traditional office, taking a moment each day to practice gratitude and mindfulness can profoundly change the way you approach your tasks, interact with your

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How Virtual Employees Can Create a Ripple Effect of Success in Their Work and Beyond 

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How Virtual Employees Can Create a Ripple Effect of Success in Their Work and Beyond Have you ever thought about the power of your role as a virtual employee? Every task you complete, and every challenge you overcome, has the potential to create a ripple effect that extends far beyond your immediate responsibilities. Your work

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